Absolutely Terrible
It is one of the most irresponsible companies to send your car with. Use it at your own risk. They have no control over the vendors that they have tie ups with in other states, who will charge you for storage charges at their will. And they have no control over the transport as well, as they share their freight with other companies, other transporters will place their luggage and if you ask for compensation, at first they will agree and once you have taken your vehicle they will ask you to claim insurance...